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Performance Appraisal
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Job Description Example

Below is an example of a TIP job description that has been exported into a Rich Text File.  This is also how a performance review will appear once it is completed and you print it out for review with the employee. 

Benefits to notice:

  • Interview questions

  • Clearly and objectively defined expectations

  • Neatly organized

  • Brief job summary

  • Core responsibilities or tasks

  • Behavioral expectations

JOB DESCRIPTION 

Employer                                                        Department                          

JTB Communications, Inc.                                      Accounting

Job title                                                          Exemption status

Accountant I                                                              Exempt

 

Supervised by

John Brantley

 

Job Summary

The Accountant I is responsible for performing administrative duties to support the accounting, financial reporting, and control functions; achieving goals as established in the Finance Department’s annual operating plan; coordinating work within the unit or department, as well as with other units or departments; complying with operating policies and procedures established for the accounting function; communicating with appropriate personnel; responding to inquiries or requests for information; maintaining appropriate records and providing assigned reports.

 

Interview questions:

What skills and experience do you have that you believe lend themselves to being successful as a credit administrator in our bank? 

What are your career aspirations?

What about your present job makes you want to do something different?

 

Direct Reports

None

Core Responsibilities                         (50% of entire job evaluation)

Accuracy                                                       (50% of Core Responsibilities)

Accuracy - This factor is used to determine measurable standards of accuracy and to evaluate an employee's performance in this area.  Performance notations are used to document the level of performance which the employee has attained during the evaluation period.  Specifically, the Accountant I should be accurate relative to the following:

a.             Monitoring company's general ledger account balances.

b.             Monitoring company's cash position.

c.             Monitoring bill paying.

d.             Verifying wire transfers.

e.             Maintaining inventory control system.

f.              Preparing financial reports.

g.             Preparing subsidiary ledgers.

 

General Productivity                                   (50% of Core Responsibilities)

General Productivity - This factor is used to determine measurable standards of productivity and to evaluate an employee's performance in this area.  Performance notations are used to document the level of performance which the employee has attained during the evaluation period.  Things to consider are the employee's efficient use of time, meeting established report and project deadlines, and his/her completion of assigned duties in a timely manner.

Performs administrative duties to support the accounting, financial reporting, and control functions of which the following are illustrative:

a.             Maintains accounting systems, e.g., fixed assets and/or subsidiary financial records.

b.             Performs financial analysis, feasibility analysis, etc.

c.             Prepares special financial reports.

d.             Prepares adjusting and correcting entries as needed.

e.             Insures various financial reports are prepared for the review by management; prepares reports for external groups, e.g., regulators, auditors, etc.

f.              Insures that the company's general ledger is maintained properly; takes action to correct accounting-related errors or problems with the accuracy of the general ledger.

g.             Monitors the purchasing of fixed assets against purchase controls and the annual budget for capital expenditures.

h.             Provides assistance with the asset/liability management and investment portfolio    management functions.

 

Achieves goals assigned to the Accountant I as part of the Finance Department’s annual operating plan.

 

Ancillary Duties

Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed upon individual circumstances.

 

Behavioral Expectations                  (50% of entire job evaluation)

Policy/Procedure Compliance                   (33% of Behavioral Expectations)

Policy/Procedure Compliance - This factor measures the extent to which the individual adheres not only to the company's internal operating policies and procedures but also to the external regulations affecting the accounting function.  Also considered will be the results of the internal and external audits.  The level of performance is documented by using performance notations.

Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior the work place.

Complies with established operating policies and procedures in order to maintain adequate control and to support the company's adherence to outside regulatory requirements.

1 – (Unsuccessful)

Does not communicate verbal or written in a timely manner to peers, other departments, or leaders.

Communication is not clear, accurate, or timely – written or verbal.

Does not consistently report accurate information to leaders or committees

Does not consistently report information to leaders or committees in a timely manner

Does not maintain effective reports

Does not provide good documentation to validate reports

Does not make effective presentations to groups.

Does not listen to fully understand needs and assignments before taking action.

Is usually late for meetings.

 

2 – (Needs Improvement)

Communication lacks either timeliness or accuracy on a consistent basis.

Written and verbal communication is not consistently clear, accurate, and timely.

Often communications without understanding the facts or the real needs of the person

Often makes assumptions related to communication needs without verifying assumptions.

Provides accurate information 50 – 80% of the time to peers, leaders, or committees

Has good intentions, but does not consistently report information to peers, leaders, or committees in a timely manner

Organizes presentations to groups but has difficulty making presentations effectively.

Does maintain records but is not organized to access information when needed

Does not provide consistently good documentation to validate reports.

 

3 – (Successful)

Provides timely and accurate information 95% of the time or greater.

Listens effectively to understand the needs of internal and external customers before communicating or taking action.

Able to communicate with different levels of people in the organization from owners/board of directors to entry level staff.

Communicates verbally in a way that provides clear understanding and demonstrates concern or care for the individual and the organization.

Maintains appropriate records and provides assigned reports as directed.

Written communication is clear, accurate, and timely.  It is easy to understand.

Reports pertinent information to peers, leaders, or committees as requested, or according to an established schedule.  Compiles information as necessary or as directed and provides data to appropriate company personnel.

Provides information and reports in a timely manner so that leaders can evaluate information and if necessary meet with person to review reports prior to further action on the information.

Meets communication timelines on a consistent basis.

Develops communication strategies and systems so that information can be shared in a timely manner.

Is on time for meetings.

 

4 – (Outstanding)

The characteristics listed in (successful) plus the following:

Anticipates needs of others and communicates related to these needs in a timely manner.

Reviews goals and objectives of present reports or information to determine the effectiveness of present reporting system

Identifies when improvements in communication systems can be made and initiates discussions to make improvements

Reviews processes used to connect and analyze data and identifies where improvements can be made.

Analyzes data prior to presenting data to others to identify trends and patterns in the data.  Includes analysis as a part of the report.

Provides data ahead of schedule when needed to provide additional time for others to review or analyze data.

Demonstrate a knowledge of organizational processes and strategies that enables the person to actively contribute on cross-functional teams designed to improve the performance of the organization.

Initiates improvements to processes that require the development of cross-functional teams of individuals to make improvements

Requires little guidance and direction for initiating action related to this area of responsibility that results in high performance

Regularly receives feedback from internal and external customers that this person went "above and beyond" expectations in this area of responsibility

 

Reporting/Communication                        (33% of Behavioral Expectations)

Reporting/Communication - This factor measures the extent to which the incumbent develops and maintains effective reporting systems which will be directed toward the Chief Financial Officer regarding personnel problems, department operating policies/procedures, appropriate financial information, updates on achievement of established objectives, etc.  In addition, his/her effectiveness in communicating changes in department policies and practices as well as other pertinent information regarding employees' positions to assigned staff and other appropriate personnel should be taken into consideration.  The level of performance is documented by using performance notations.

Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to insure the smooth and efficient flow of information.

Communicates with management and staff personnel in order to integrate goals and activities.

Maintains appropriate records and provides assigned reports.

 

1 – (Unsuccessful)

Does not communicate verbal or written in a timely manner to peers, other departments, or leaders.

Communication is not clear, accurate, or timely – written or verbal.

Does not consistently report accurate information to leaders or committees

Does not consistently report information to leaders or committees in a timely manner

Does not maintain effective reports

Does not provide good documentation to validate reports

Does not make effective presentations to groups.

Does not listen to fully understand needs and assignments before taking action.

Is usually late for meetings.

 

2 – (Needs Improvement)

Communication lacks either timeliness or accuracy on a consistent basis.

Written and verbal communication is not consistently clear, accurate, and timely.

Often communications without understanding the facts or the real needs of the person

Often makes assumptions related to communication needs without verifying assumptions.

Provides accurate information 50 – 80% of the time to peers, leaders, or committees

Has good intentions, but does not consistently report information to peers, leaders, or committees in a timely manner

Organizes presentations to groups but has difficulty making presentations effectively.

Does maintain records but is not organized to access information when needed

Does not provide consistently good documentation to validate reports.

 

3 – (Successful)

Provides timely and accurate information 95% of the time or greater.

Listens effectively to understand the needs of internal and external customers before communicating or taking action.

Able to communicate with different levels of people in the organization from owners/board of directors to entry level staff.

Communicates verbally in a way that provides clear understanding and demonstrates concern or care for the individual and the organization.

Maintains appropriate records and provides assigned reports as directed.

Written communication is clear, accurate, and timely.  It is easy to understand.

Reports pertinent information to peers, leaders, or committees as requested, or according to an established schedule.  Compiles information as necessary or as directed and provides data to appropriate company personnel.

Provides information and reports in a timely manner so that leaders can evaluate information and if necessary meet with person to review reports prior to further action on the information.

Meets communication timelines on a consistent basis.

Develops communication strategies and systems so that information can be shared in a timely manner.

Is on time for meetings.

 

4 – (Outstanding)

The characteristics listed in (successful) plus the following:

Anticipates needs of others and communicates related to these needs in a timely manner.

Reviews goals and objectives of present reports or information to determine the effectiveness of present reporting system

Identifies when improvements in communication systems can be made and initiates discussions to make improvements

Reviews processes used to connect and analyze data and identifies where improvements can be made.

Analyzes data prior to presenting data to others to identify trends and patterns in the data.  Includes analysis as a part of the report.

Provides data ahead of schedule when needed to provide additional time for others to review or analyze data.

Demonstrate a knowledge of organizational processes and strategies that enables the person to actively contribute on cross-functional teams designed to improve the performance of the organization.

Initiates improvements to processes that require the development of cross-functional teams of individuals to make improvements

Requires little guidance and direction for initiating action related to this area of responsibility that results in high performance

Regularly receives feedback from internal and external customers that this person went "above and beyond" expectations in this area of responsibility

 

Internal Cooperation                                   (34% of Behavioral Expectations)

Internal Cooperation - This factor documents performance notations relating to the employee's relationships with other employees and departments throughout the company.  These performance notations should focus on the employee's courtesy, tact, friendliness, effective communication, and cooperation.  Teamwork, expression of job-related issues, adherence to company policies and procedures, consideration and support of management, and general performance in coordinating the work of his/her department with other departments and employees should also be considered.

Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.

Responds to inquiries relating to his/her particular area, or to requests from other company personnel, customers, etc., within given time frames and within established policy.

 

1 – (Unsuccessful)

Works independently without considering the impact of his/her actions on others

Does not provide needed information to other team members even when it is requested

Is rigid in scheduling his/her work even when organizational needed require flexibility

Is not willing to adjust his/her personal schedule to meet organizational or departmental needs

Only takes action related to working with others when forced to do so

Actively disagrees with leaders & management but does not address concerns with leaders or management.

 

2 – (Needs Improvement)

Is willing to work with others when asked, but does not initiate teamwork with others within department or between departments

Provides needed information to other departments when requested but does not anticipate needs of others

Is willing to adjust schedule or plans if needed, but will not volunteer to do so unless requested

Cooperates with others only to the minimum that is expected.

Takes a neutral stance toward leadership & management and will frequently talk about management in a negative way with others.

 

3 – (Successful)

Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to ensure the smooth and efficient flow of information and work.

Work cooperatively with relevant staff to identify and solve problems.

Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place.

Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the organization's compliance with all regulatory requirements,

Helps other team members plan for actions or tasks to foster accountability and positive results

Works cooperatively with those in department on common plans, goals, initiatives

Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate organization personnel.

Responds to inquiries relating to his/her particular area, or to requests from customers, other organization personnel, etc., within given time frames and within established policy.

Adjusts schedule as needed to meet strategic departmental and organizations needs

Adjusts schedule as needed to meet crisis needs within the department and organizations.

 

4 – (Outstanding)

The characteristics listed in successful plus the following:

Anticipates when problems are developing and initiates resolution before they become significant issues.

Initiates discussions with other departments to improve processes that directly impact the person’s ability to achieve success.

Designs processes and time & task management around meeting and exceeding customer expectations

Regularly reviews the data associated with areas of responsibility to identify trends and patterns

Initiates action to examine and improve processes without direction from leaders

Examines position and identifies way to improve process, eliminate unnecessary tasks, and improve overall effectiveness without having to be told to do so

Review the numerous sources of information available to understand what is happening with the competition, the industry, the economy, and any personal improvement data

Initiates cross-functional team development to improve processes, performance, and morale.

Demonstrate a knowledge of organizational processes and strategies that enables the person to actively contribute on cross-functional teams designed to improve the performance of the organization.

Requires little guidance and direction for initiating action related to this area of responsibility that results in high performance

Regularly receives feedback from internal and external customers that this person went "above and beyond" expectations in this area of responsibility

 

Skills, Knowledge, Talents

These skills are criteria for hiring a person for this job.

 

Education

Education/Training:  A B.S. or B.A. degree in accounting or a related field of study preferred; specialized company finance education and/or training.

 

Prior Experience

Experience:  None required

 

Technical Skills 

Skills:  Proficient reading, writing, grammar, and mathematics skills; demonstrated proficiency in analyzing and interpreting financial statements, e.g., balance sheets, income statements, etc.; proficient PC skills and spreadsheet software knowledge.

 

Equipment/Machines

1.             Telephone

2.             Printer

3.             PC/Computer keyboard

4.             Calculator

 

Other Demonstrable Skills

 

 

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To purchase the TIP Software or speak with a representative about job descriptions please contact us at info@jtbcommunications.net
or call us at 706-795-3557. 

Thank You!